User-friendly security for the moments people are most likely to get stuck.
MB Usable Security is a usable security research and product studio. We study and build tools for login, authentication, account access, and identity workflows.
Our goal is simple: Help organizations create security that people can actually use.
What is usable security?
Usable security means user-friendly security. It means security that protects people without confusing them, locking them out, or pushing them into unsafe shortcuts.
When security is too hard, people find workarounds.
“Most of those workarounds are not signs of carelessness. They are signs that the system failed the user.”
User-friendly security reduces the need for dangerous workarounds.
Where security usually breaks down
Three areas where MB Usable Security researches, designs, and builds — always with the person on the other end of the screen in mind.
Where We Focus
Login & Authentication
Sign-in • Password reset • MFA • Recovery • Lockouts
Safer Access Patterns
Identity • Biometrics • Device trust • Adaptive auth – Human review
Reducing Workarounds
Password reuse • Written passwords
Credential sharing • Disabled protection • Confusion
The Lockline
An exclusive 24/7 login concierge membership.
Built for professionals supporting aging parents, grandparents, aunts, uncles, or other older loved ones. When an older loved one gets locked out, receives an alarming account text, or is unsure about a password reset email, the burden often falls on the busiest person in the family.
The Lockline gives families a private support path for serious login and account-safety moments.
So your loved one is not alone. And every account issue does not have to become your emergency.
A dedicated path for login and account-safety moments — not a call center queue.
Lockouts and alarming texts don’t= wait for business hours, and neither do we.
So one account issue doesn’t have to become your emergency.
A calm, trusted place to turn when something feels off online.